Information regarding shipments, payment terms, and other commonly asked questions.
Can consumers purchase products directly from History & Heraldry Canada?
Currently, we do not sell our products directly to consumers. If you are a consumer looking for a specific product, email us and we can direct you to the nearest retailer in your area.
How can i view pricing information on your website?
History & Heraldry Canada does not display their product prices directly on their website. However, if you contact us we can provide you with a code that grants retailers access to our pricing information.
Is there a minimum order requirement?
There is no minimum order required from History & Heraldry when placing an order. However, ordering restock usually requires that you have already purchased the display for the desired product.
How does History & Heraldry Canada handle shipping costs?
History & Heraldry Canada determines the shipping costs by measuring the dimensions and weight of the package(s). The estimated shipping cost is then added to the invoice prior to payment. All packages are shipped using Purolator.
What are your payment terms?
Our payment terms are dependant on the account and how long the account has been active with History & Heraldry. First time buyers are required to pay the full balance of their order prior to shipment of the product. Returning customers are subject to standard net 30 days for all orders. We currently accept payment by Visa, MasterCard, and by Cheque.
Is it possible to receive samples of a specific product?
Upon request, we are able to send a generic sample of a program that is of interest to you. Please phone us with details including desired product, and relevant business information
Does your company attend industry trade shows?
Yes, History & Heraldry Canada attends several trade shows throughout the year hosted by the Canadian Gift Association. The next trade show is the Toronto Gift Fair, which takes place from August 13th to 16th, 2017. Come check us out at booth 2214!
